What happens if my flight is delayed?
AeroRoute tracks arriving flights for airport transfers. If your flight is delayed, pickup timing is adjusted and the final meeting details are confirmed on WhatsApp.
FAQ
Private driver questions, answered clearly.
A quick reference for travelers comparing airport transfers, chauffeur disposal, day trips, and multi-day private driver service in Morocco.
Traveler questions
Answers before you book.
Clear, crawlable answers for airport arrivals, family travel, payment, luggage, cancellations, and multi-day private driver routes in Morocco.
How do I book a private driver in Morocco?
Send your pickup, drop-off, date, time, passenger count, and luggage notes through the booking form or WhatsApp. AeroRoute confirms availability, route, and price personally before the ride.
Do I pay online when booking?
The website does not take payment at checkout. Payment method and timing are confirmed directly on WhatsApp before the ride, so travelers know what to expect before pickup.
Can I request a child seat?
Yes. Add the child age and seat request in the booking notes. Availability is confirmed on WhatsApp because the exact vehicle and equipment are assigned per booking.
How much luggage can the vehicle carry?
Standard premium sedan bookings are best for up to three passengers with normal airport luggage. Larger groups or extra luggage should mention bag count so the right vehicle can be confirmed.
Are AeroRoute vehicles insured and air-conditioned?
AeroRoute presents itself as an insured premium fleet with modern, clean, air-conditioned vehicles. Exact vehicle details are confirmed before the ride.
Can I book a multi-day Morocco itinerary?
Yes. AeroRoute supports multi-day private driver itineraries such as Casablanca, Rabat, Fes, Meknes, Chefchaouen, Sahara routes, and coastal detours.
What is the cancellation policy?
Cancellation terms are confirmed during booking because route length, vehicle assignment, and timing can vary. Travelers should request cancellation or changes on WhatsApp as early as possible.
Which languages are supported?
AeroRoute is positioned for English-speaking travelers and can also assist in French. Other language needs should be mentioned before booking.
Is WhatsApp required?
WhatsApp is the primary confirmation channel because it is fast, familiar in Morocco, and works well for live pickup updates, flight changes, and route details.